On what sites do we publish your property?
In consultation with you, we look a the best booking channels for your property. We have experience with advertising on different channels, but prefer online platforms on which we can screen the guests well. For 95% of our customers, we only advertise on Airbnb. If you are interested in other channels, then we can you provide additional information here.
How do we fix the prices?
Every home is unique and has a different earning potential, depending on the amount of rooms, additional facilities, location and other variables.
How do we screen potential guests?
We only wish guests who are in good working order with your residence and do not cause any inconvenience. We are very careful with our screening and, among other things, look at previous reviews, the destination and the composition of a group. In some circumstances if there are doubts we may contact the guests directly to gather further validation.We give you as a homeowner the possibility to determine your screening policy for the selection of your guests.
What can I expect from Bieke if an important facility breaks down?
When you make your home available for rent, things may happen in and around the house, such as a clogged toilet, a defective central heating boiler or the loss of WiFi. BM provides the widest possible service for its customers and offers a helping hand in such scenarios.
Are there any other costs that I have to take into account?
During the intake interview we give you an indication of the average night price (also called 'base price') for which we expect to be able to rent out your property. We agree on a minimum booking value and a minimum night price in consultation with you. For bookings under 400 euros BM works with a minimum fee of 100 euros. This amount does not include VAT and cleaning costs. Prefer not bookings under 400 euros? Of course you can. We always try to generate bookings with the highest possible booking value. What is good for you is good for us! Of course, situations can always arise in which you want to use us for extra jobs. Suppose you want us to buy a vacuum cleaner for you because it has gone during your absence or you need someone to let a technician in because your internet is no longer working. In that case, we are of course also ready for you. We charge an hourly rate of 40 euros to carry out extra work that does not fall under the regular services. When we think we have to charge extra costs, we will always discuss this with you first.
How is the fee calculated and when can I receive the invoice?
For every booking you will receive a booking confirmation from Bieke. Here you can see who your guests are, in which period they will stay and what you will keep financially with the booking. You will receive one invoice for each booking. You can expect the invoice within the first 10 days after rental period. We charge 20% fee (Excluding VAT) on the gross booking amount.
How do I submit my home at the beginning of the rental period?
Store the personal and valuables.
Guests like to stay in a home that belongs to a 'local'. You do not necessarily have to remove your personal items, but it is important that your house looks neat, attractive and is easy to clean. Property such as jewelery, collectibles, artwork and cash are often excluded from insurance. We therefore advise you to store valuables or your irreplaceable items. Even better not to leave them in your home.